Shipping policy

Shipping Policy for CELVEZ

At CELVEZ, we are committed to delivering your orders swiftly and reliably. Below, you will find detailed information on our shipping destinations, shipping times, and associated costs.

Shipping Destinations

CELVEZ currently ships to the following locations:

• United States and US Territories, including P.O. Boxes, APO/FPO military addresses, American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands
• Australia
• Canada
• New Zealand

Shipping Times and Rates

Shipping rates are calculated by order weight and destination. Our product weights are synced with our Shopify store, allowing us to offer fair and transparent tiered shipping rates.

United States and US Territories

• Standard Shipping (2-5 Business Days for US Products):
  • Up to 0.6 lb.: $3.99
  • Up to 1 lb.: $5.99
  • Up to 5 lb.: $9.99
  • Above 5 lb.: $14.99
• Standard Shipping (5-10 Business Days for Overseas Products): Same rates apply by weight.

Australia

• Standard Shipping (8-16 Business Days):
  • Up to 0.6 lb.: $1.99
  • Up to 1 lb.: $3.99
  • Up to 5 lb.: $7.99
  • Above 5 lb.: $12.99
• Expedited and Overnight shipping are not available.

Canada

• Standard Shipping (8-14 Business Days):
  • Up to 0.6 lb.: $1.99
  • Up to 1 lb.: $3.99
  • Up to 5 lb.: $7.99
  • Above 5 lb.: $12.99
• Expedited and Overnight shipping are not available.

New Zealand

• Standard Shipping (8-14 Business Days):
  • Up to 0.6 lb.: $1.99
  • Up to 1 lb.: $3.99
  • Up to 5 lb.: $7.99
  • Above 5 lb.: $12.99
• Expedited and Overnight shipping are not available.

Tracking and Delivery

Upon shipment, you will receive a tracking number via email, allowing you to monitor your order’s progress.

Important Notes

• CELVEZ is not liable for delays due to customs, weather, or other factors outside our control.
• Expedited and Overnight shipping options do not expedite processing times.

Thank you for choosing CELVEZ for your shopping needs. We look forward to serving you!